Persistent Conversations And Relationships

Thu, 2005-09-15 11:34.
... Now, that being said, equally important as the ongoing conversation is that same past record of conversations. Why? Because that conversational record may be important to other members of the network. An example, from the Long Term Communications paper:
"We had a housewarming party where we sent out an invitation and gave everybody three by five cards, and they had to come back with a recommendation. Because we moved into the new neighborhood and we didn't know plumbers or dentists or doctors or anything... All the recommendations are in here. And people know we have this list now, and so they call us up to recommend an X. And so we're becoming sort of a local knowledge group because we did this at our housewarming."
So, in this case, the fact that these participants held onto the conversational record transformed the newbies in the neighborhood into the neighborhood experts for all things domestic.
What does this all mean? Once the conversation's started, keep it going (and know if you have the responsbility to do so). And as it unfolds, know where it has been, as that knowledge can easily be the basis of the next conversation.

 
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