Change

Fri, 2005-09-16 20:25.
"Lots of people don't like change. Change doesn't much care" - Simon DT

Why Web2.0 Matters: Preparing for Glocalization

Thu, 2005-09-15 15:40.
Danah Boyd has written a great essay on the relation between global connectivity and the need for putting this in a localized context.
Web2.0 is about glocalization, it is about making global information available to local social contexts and giving people the flexibility to find, organize, share and create information in a locally meaningful fashion that is globally accessible.

Shoshana Zuboff - The Support Economy

Thu, 2005-09-15 15:23.

Q: Under what conditions do new episodes of capitalism emerge?


A: Each new episode of capitalism emerges from the complex interplay of three forces: (1) New human yearnings that create a new approach to consumption and new kinds of markets, (2) technologies capable of addressing the demands of the new markets, and (3) a new enterprise logic that can link employees, technologies, and markets in new ways.


Q: Do these conditions exist today?


A: Yes. First, today's people are pioneering a new approach to consumption that we call the individuation of consumption. They want to be treated as individuals, not as anonymous transactions in the ledgers of mass consumption. They want to be heard and they want to matter. They no longer want to be the objects of commerce. Instead, they want corporations to bend to their needs. They want to be freed from the time-consuming stress, rage, injustice, and personal defeat that accompany so many commercial exchanges. They seek advocacy in place of adversarialism, relationships in place of transactions. They want to take their lives in their own hands and they are willing to pay for what we call the deep support that will enable them to do so.Deep support, as we describe in our book, is not just an enhanced version of conventional customer service. It is an entirely new way of doing business, a radically different approach to the realization of value in which the very purpose of commerce is redefined around the objective of supporting individuals.


Deep support enables psychological self-determination. It produces time for life. It facilitates and enhances the experience of being the origin of one's life. It recognizes, responds to, and promotes individuality. It celebrates intricacy. It multiplies choice and enhances flexibility. It encourages voice and is guided by voice. Deep support listens and offers connection. It offers collaborative relationship defined by advocacy. It is founded on trust, reciprocity, authenticity, intimacy, and absolute reliability. Second, there is a new digital medium whose networked intelligence, flexibility, ubiquity, and complexity make it ideally suited to meeting the demands of the new markets for deep support. Until now, though, it has been bent to the purposes of the old consumption, according to the principles of the old capitalism. The new medium will not fulfill its historic destiny without a new enterprise logic capable of liberating its revolutionary potential.


The fire is laid. What's needed is the match. These conditions create the urgent need for a third force-- a new enterprise logic capable of marrying the new markets for deep support and the new digital medium. We call this new enterprise logic distributed capitalism. Watch the flames when these three forces finally combine. That will mark the real discontinuity between the economy of the twentieth century and that of the twenty-first.


Full interview
Further reading

Rhode Island Govtracker Services

Thu, 2005-09-15 14:42.
Currently, government technology often quarantines its data from other agencies and its own citizens. While sensitive government data must be protected, there are many ways that citizens would be better served by making specific public content available through open services.
Web 2.0 applications lean towards making small pieces of data available to users in such a way that the data can easily be married to other small pieces of data from disparate sources. If government is to succeed in serving its citizenry and engaging civic participation, government technology decision makers must find a way to resolve the dissonance between the flexibility of Web 2.0 in the private sector and the legacy of restrictive monolithic applications in government.
It is simply unacceptable at this point in history that a citizen can use web services to track the movies he is renting, the weather around his house, and the books he's recently purchased but cannot as easily monitor data regarding the quality of his drinking water, legislation or regulations that will directly impact his work or personal life, what contracts are currently available to bid on for his state, or what crimes have recently occurred on his street.

 
Full article

Linda Stone on Attention

Thu, 2005-09-15 13:04.
In 1997 I coined the phrase "continuous partial attention". For almost two decades, continuous partial attention has been a way of life to cope and keep up with responsibilities and relationships. We've stretched our attention bandwidth to upper limits. We think that if tech has a lot of bandwidth then we do, too.
With continuous partial attention we keep the top level item in focus and scan the periphery in case something more important emerges. Continuous partial attention is motivated by a desire not to miss opportunities. We want to ensure our place as a live node on the network, we feel alive when we're connected. To be busy and to be connected is to be alive.
We've been working to maximize opportunities and contacts in our life. So much social networking, so little time. Speed, agility, and connectivity at top of mind. Marketers humming that tune for two decades now.
Now we're over-stimulated, over-wound, unfulfilled.
... We're shifting into a new cycle, new set of behaviours and motivations. Attention is dynamic, and there are sociocultural influences that push us to pay attention one way or another. Our use of attention and how it evolves is culturally determined.
... So now we're overwhelmed, underfulfilled, seeking meaningful connections.
... Attention captured by marketing messages and leaders who give us a sense of trust, belonging in a meaningful way. Now we long for a quality of life that comes in meaningful connections to friends, colleagues, family that we experience with full-focus attention on relationships, etc.
The next aphrodisiac is committed full-attention focus. In this new area, experiencing this engaged attention is to feel alive. Trusted filters, trusted protectors, trusted concierge, human or technical, removing distractions and managing boundaries, filtering signal from noise, enabling meaningful connections, that make us feel secure, are the opportunity for the next generation. Opportunity will be the tools and technologies to take our power back.

 
Source

The Digital Identity Big Bang

Thu, 2005-09-15 12:07.
Every website has parts of your personal information: your name, your address and phone number perhaps, and often your credit card number. Some allow you to send messages, some are just for checking your 401k balance. Many have information about you that you wish they didn’t have. And if you and I meet at a party tonight, it’s just about impossible for either of us to find each other again in cyberspace because, well, while Google is good at finding Amazon, it is very bad a finding you. Because there isn’t a place on the internet where you can be found.
Digital Identity technologies intend to change all of this. Instead of having multiple personality disorder on-line, these technologies promise to give you a digital identity that is the same everywhere. Instead of having to update dozens of websites with your new address – if you can remember them all – you’d have to update it only once. Instead of being spammed or phished because somebody got a hold of your e-mail address and pretended to be somebody else, you could set your communications preferences once and technology would enforce it for everybody.

 
Full article

Malta and web 2.0

Thu, 2005-09-15 12:00.

I believe Malta is currently witnessing a silent revolution through a growing number of Internet users who are coming to realize that they can have their voices heard without a controlling intermediary. This major paradigm shift is silent because those most active in it are yet to realize the true potential of digital communities and still see themselves as isolated individuals.
Although Malta is a tiny nation dominated by majority rule, embodied in the major political parties and the Roman Catholic church, a small digital community is about to embark on a path of social change which potentially has a much larger effect than any other effort the same social network could attempt without the benefit of the electronic networks of digital telecommunications.
Identity and self-image play an important part in the formation of digital communities. All identities are filtered through the personal experiences and the emotional ups and downs that flow through our interactions with and in everyday life. The Internet goes beyond all other media formats in altering a person's relationship to the so-called 'real' world of everyday life. It offers more possibilities than any other single-medium satellite communication. I don't say this hypothetically or from a position of utopian desire. I've lived on the frontline of Malta's cyberspace for over 10 years.
... Digital communities enable group action and interaction. They also engender constructive contexts and social capital. Reconfiguring the power relationships between ordinary citizens and traditional institutions, digital communities can give a voice to marginalized individuals providing peers who listen and contribute to the development of their unpopular ideas.
This is precisely what many Maltese Internet users are on the verge of discovering.

 
Full article

A World Made of Cities

Thu, 2005-09-15 11:41.

Vast new urban communities is the main event in the world for the present and coming decades. The villages and countrysides of the entire world are emptying out. Why? I was told by Kavita Ramdas, head of the Global Fund for Women, "In the village, all there is for a woman is to obey her husband and family elder, pound grain, and sing. If she moves to town, she can get a job, start a business, and get education for her children. Her independence goes up, and her religious fundamentalism goes down."
So much for the romanticism of villages. In reality, life in the country is dull, backbreaking, impoverished, restricted, exposed, and dangerous. Life in the city is exciting, less grueling, better paid, free, private, and safe.

 
Full article

Persistent Conversations And Relationships

Thu, 2005-09-15 11:34.
... Now, that being said, equally important as the ongoing conversation is that same past record of conversations. Why? Because that conversational record may be important to other members of the network. An example, from the Long Term Communications paper:
"We had a housewarming party where we sent out an invitation and gave everybody three by five cards, and they had to come back with a recommendation. Because we moved into the new neighborhood and we didn't know plumbers or dentists or doctors or anything... All the recommendations are in here. And people know we have this list now, and so they call us up to recommend an X. And so we're becoming sort of a local knowledge group because we did this at our housewarming."
So, in this case, the fact that these participants held onto the conversational record transformed the newbies in the neighborhood into the neighborhood experts for all things domestic.
What does this all mean? Once the conversation's started, keep it going (and know if you have the responsbility to do so). And as it unfolds, know where it has been, as that knowledge can easily be the basis of the next conversation.

 
Full article

The Sharing Economy

Thu, 2005-09-15 11:25.

Interview with Yale law professor Yochai Benkler

Q: How did you conceive the notion of peer production from such seemingly disparate activities?

A: I had been looking at commons-based behaviors in unlicensed radio spectrum and in intellectual property, and their important role in innovation. I was uncomfortable with the notion that this was purely a phenomenon of software or musicians. That doesn't explain Wikipedia. That doesn't really explain Slashdot [the peer-written and -reviewed tech news site]. That doesn't explain why Google was so phenomenally successful.

Q: What qualities do those things have in common?

A: [They show that] the economic role of social behavior is increasing. It used to be that if you said, "Here, this is interesting, why don't you read this?" it was primarily social. When you take the exact same behavior and plug it into Google's Page Rank algorithm, you actually get a discrete economic output that increases welfare in the economy overall -- even though you continue to have a certain social interaction there as well.

Q: Why is peer production happening now, and what technologies are enabling it?

A: With the steam engine, the archetype of the Industrial Revolution, we moved to industries where the physical capital was relatively concentrated. You had to have financial capital in order to enable effective collaboration between individuals.
What we're seeing now is cheap processors, which put computation on our desktops and in our laps, cheap storage, and ubiquitous communications. It's this combination of a low-cost personal computer and the Internet...that allows this aggregation of behavior. Things that would normally just dissipate in the air as social gestures come to have some persistence as economic products. This departs radically from everything we've seen since the Industrial Revolution.

Full interview